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1-45 Customer Support (Perl) scripts (listed in alphabetical order) |
Scripts are listed afer name. To display the scripts after popularity please click here
1)
@1 Helpdesk XP
This is a powerful help desk system coded in Perl and requires MySQL for storing all the information. It can handle thousands of tickets without any slow down in performance. An online demo for users and administrators is available on the website.
2)
@Customer Quest
This is a ticket based customer relations program. It organizes all incoming calls and allows the clients to track the progress to their request. Its salient features are web based, password protected administration, ticket administration, new request alert and many more.
3)
Active Stats
The script is ideal for sales oriented sites and allows the webmasters to interact with their visitors in real time. This allows you to chat with the clients, view stats, ascertain which sites are they coming from, are they repeat visitors or new and many more.
4)
AdSupport
This is one of the powerful ticket systems that has a live chat system which will help you provide your customers with the support they require from you.
5)
ams aLL mY sUPPORT
This is an useful script which helps you to handle the requests from your online visitors or customers. All the data are stored in a flat text file.
6)
Angel Desk
Angel Desk is an advanced helpdesk system which will suit any size of business corporations for providing support to their customers. The major features include advanced plugin system and plugin genie, web based ticket system with email integration etc.
7)
AtomicDesk/SQL "plus"
Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. Fatures: web-based and POP3 mailbox requests handling, intelligent autoresponders, usage statistics, fuzzy logic search engine, direct chat.
8)
Auscomp IT Commander
This is an intranet helpdesk system that helps you deliver a comprehensive help desk, knowledgebase, data, security, asset and cost management functions all in a single module.
9)
CGIResource.de Supportsystem
Website is in German. This is a customer support script in which a client is issued a ticket for each request. The user has complete control over the ticket and can access the status at any time. The questions are mailed to the admin who answers these online.
10)
CNS Live Help
This is an online customer support system which provides you with one to one live chat with your online customers as well as with your website visitors.
11)
CosmicContacts
Use CosmicContacts so that you never lose track of our customers and your customers can update their inquiry at any time
12)
csLiveSupport
This is a customer support application which is live and allows you to interact with your customers in real time. The visitors to your website can contact you using only their web browser alone. Uses HTTP Protocol. It is a Browser-based chat, no client software to be installed.
13)
Customer Tracking System
This is a script which is designed to handle the online requests submitted by the customers and sends email notification alerts and displays colorful status indicators.
14)
Envex Support System
This is a customer support system which can be integrated with your existing website. With this script you can provide high quality and efficient support to the requests and questions of your customers.
15)
Fresh Question Manager
Fresh Question Manager allows your users to browse through questions and answers on your site and also to post a question. You can answer these questions through an easy to use admin panel and post them on your site.
16)
Helpdesk
This web based helpdesk system uses an SQL DB back end and has been designed for an IT department. Some of its salient features are create a job from an email sent to a helpdesk account, automatically filling in summary, detail and user fields and many more.
17)
HelpDesk Online
This is a fully automated web based help desk that has been written in Perl. It can be easily installed on your website. Some of its salient features are ticket submission through forms and email, unique ticket number for every request and many more.
18)
Helpdesk::Mail System
This script provides an application that can assist help desks and support centers to respond to emails from customers. It offers features such as knowledge base, pre-fill replies, user data base and more.
19)
Inquiry Handler
This is a customer relations script that allows you to keep track of your customers questions and potential sales. This also allows the customers to track their inquiry status and update them. It offers an editable database of the inquiries.
20)
iTrack Web Interface
This script offers an option for allowing customers to submit questions. When a query is submitted, the form is e-mailed both to you and the visitor. Each question gets a unique tracking number that can be tracked to assess progress.
21)
Kontak
Kontak is a script with which you can allow your customers or your staff to mail you from your website. This will be useful for getting feedback from your customers or to receive their requests and you can provide support to them.
22)
Live Advisor
This script allows you to chat with visitors on your website. Its salient feature is that it runs in the background and has auto chat window pop ups with audio alerts. This ensures that the administrator always gets notified when ever a new chat session commences.
23)
MySupport
MySupport is a simple and easy to use support request tracking script which allows the end users to submit their problems with their hosting accounts. It automatically emails to the user with results of their submission.
24)
OTRS
This open source OTRS facilitates email management and is feature rich so as to manage telephone calls and email of customers. This enables all related departments to respond speedily to all requests.
25)
Ox-Support
This is a feature rich help desk system with a browser based administration control, built in FAQ system, easy ticket and user management system and much more.
26)
PerlDesk
Perldesk is a help desk system that helps to streamline support and help improve customer communications. This script facilitates submission of support requests from users either through email or the web based help desk. All email requests are logged into the perldesk database for staff review.
27)
PopService
This offers you the facility to provide real time customer service to the users of your site. The customers can directly seek answers to product or billing questions and also offers a leave message option in case you are either busy or out of office.
28)
Pro Supporter
This script is used by webmasters on their website to manage their visitors email requests and those requests are stored into a database. POP3 account is used for sending and receiving email from the visitors. It offers several features with customization facility.
29)
RealTime Aide Personal Edition
Personal Edition allows you to customer service on your web site. This is a perl script that is customizable and allows you to have unlimited operators online, real time visitor domain name display and a number of user friendly functions.
30)
rEmindZ
rEmindZ is a simple and easy to use Perl based script which sends email automatically to the clients seven days before their payment due date.
31)
Simple Support
This is a application to track and provide tech support requests. Some of its salient features are does not require any software to be installed, can be accessed from any location, the look and feel can be customized supports unlimited customers and much more.
32)
Simple Support
This is a application to track and provide tech support requests. Some of its salient features are does not require any software to be installed, can be accessed from any location, the look and feel can be customized supports unlimited customers and much more.
33)
SunnyScript's MessageSuite (plus)
SunnyScript's MessageSuite (plus) is a professional trouble ticket system also coming with statistics and integrated FAQ and KnowledgeBase solutions.
34)
SuperDesk
This script helps the websites’ staff to manage requests from the users in a controlled and organized manner. Can manage support for the requests made via email. Any number of email addresses can be attached to super desk. It is controlled by an integrated Control Panel.
35)
Support System v2.1
Support System by Ascad Networks - Comprehensive Helpdesk Builder
36)
SupportMan
SupportMan is a ticket based customer relations program. Each request is issued a ticket which is allotted to a technical person who addresses the issue. The script automatically emails the submitter with results of their submission.
37)
Talk Now
This script allows you to chat with visitors on your website. It has a user friendly interface and allows sending of images, links, paging administrators, logging, automatic answer, multiple administrator accounts and many more.
38)
Trouble Ticket Express
This is an open source program with which you can create a customer support section on your website. It automatically generates instructions regarding submission of follow up messages and sends email notification to all customer service operators instantly after receiving queries from the customer.
39)
Web Dev Live Support
This is a customer support system with which you will be able to serve your customers requests instantly by chatting with the customers directly and increase your sales.
40)
Website Supporter
This CGI application is designed to provide customer support. It generates a unique ticket number for each request and allows customers to track the progress. This allows the webmaster to efficiently handle these requests by rating them by priority, date etc.
41)
WebSupport
This is a customer support script designed specifically for web hosting companies in which a client is issued a ticket for each request. The user has complete control over the ticket and can access the status at any time.
42)
WebTTS
Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. This one has been written in PERL5 and has been designed for ISP's.
43)
WebUMake Instant Helper
WIH makes it easy for visitors to your site to chat with you, instantly, live! Understand how your visitors move around your site as you watch them interactively.
44)
WonderDesk
WonderDesk is a fully automated web based help desk. It was designed to help keep your company organized, and enhance the communications between you and your customers. It easily installs on your website.
45)
WonderDesk
This easily installable Perl CGI script offers a fully automated web based help desk. Once installed, it replace your support email link with the WonderDesk link and all support requests get re-directed. It allows the users can any time log back in and check the status of their request.
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