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     The Trouble Ticket Express is a Perl based software which allows you to create customer support service on your website easily. The script is entirely web based. The features that are available in this script includes correspondence tracking which displays the status of the ticket, sends email alerts to customer service operators on every new and followup messages, allows to add unlimited number of custom fields in the email forms, ticket monitoring and allows multiple inquiry forms. The script is based on templates for easy customization to match with your website design. You can view an online demo of this script on the website.